The most important thing in these situations is to not lose your temper and not rush to call eBay. MY EBAY SELLING OVERVIEW HOW TOHere is how to deal with hacked accounts. The only way to not fall into the scammers’ trap is to always doubt every unusual email. There will always be a copy of the email in the eBay Messages. You won’t receive links and/or suspicious attachments. It is now very difficult to distinguish a fake email from a genuine and legitimate one.ĮBay cares about its users so, to prevent being scammed, here are some important things to keep in mind:ĮBay never asks to provide confidential information (especially credit card details) If you did not get any message on eBay, do not open any link or attachment that you will find in the mail.Īttackers got better and better over time, and they are extremely smart. You should always double-check the message section on eBay: in addition to the email, you should also get a notification on the site. It is important to understand if the email is an authentic one or if it is a fake one, made up for fraudulent purposes. “Your eBay account has been suspended” email: real or fake? In fact, depending on the seriousness of the facts, you may not be able to use eBay ever again. While being put on hold or being restricted might happen more easily because one cannot know every rule eBay has, especially if you are new, being suspended is more critical. Suspended – suspensions can happen only in extreme cases, and they can last 7, 10, or 30 days or, worst-case scenario, indefinitely! Your account can also get restricted if someone from your family (who lives with you, therefore has the same IP address) owns an account that has been suspended. Some of them have been using different accounts for the purpose of avoiding selling limits. Many users have been restricted due to having associated accounts. Restricted – normally restrictions are more serious, and this happens if sellers’ performance metrics are not met. You will be able to get back on track immediately. Put on hold – this is a minor inconvenience, and it can happen if the payment method is out to date, or you must release a payment. Unlike other online marketplaces, eBay suspensions must be taken into great consideration, particularly because there is always a history leading to them.ĭifferent types of eBay account suspensionsĭepending on the seriousness of the issue, your account can be:
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